Privacy Policy
✅ We do not sell your personal data. We collect only what is necessary to operate the Service and will never share your information with third parties for marketing purposes.
1. Information We Collect
Account information: When you create an account, we collect your email address and a hashed password (we never store passwords in plain text).
Subscription data: If you subscribe to Pro, we store your subscription status, plan type, and trial/renewal dates. Payment processing is handled entirely by Stripe — we do not store credit card numbers or payment details.
Usage data: We may collect basic usage information such as feature interactions and session activity to improve the Service. This data is not linked to identifiable individuals beyond your account.
AI API keys: If you use the BYOAI (Bring Your Own AI) feature, your API keys are stored only in your browser's sessionStorage. They are never transmitted to our servers, never logged, and are automatically deleted when you close your browser tab.
2. How We Use Your Information
- To create and manage your account
- To process subscription payments via Stripe
- To send transactional emails (account confirmation, payment receipts, trial expiry reminders)
- To improve the Service based on aggregate usage patterns
- To respond to support requests sent to team@marketeyeslive.com
3. Third-Party Services
We use the following third-party services to operate the platform:
- Supabase — user authentication and database (supabase.com)
- Stripe — payment processing (stripe.com)
- Resend — transactional email delivery (resend.com)
- Netlify — website hosting and serverless functions (netlify.com)
- Yahoo Finance / FRED — market data providers (data only, no user data shared)
Each provider has their own privacy policy. We encourage you to review them.
4. Data Storage & Security
Your account data is stored in Supabase's secure database infrastructure. We use row-level security (RLS) to ensure users can only access their own data. All data is transmitted over encrypted HTTPS connections.
We take reasonable measures to protect your information but cannot guarantee absolute security. In the event of a data breach, we will notify affected users promptly.
5. Data Retention
We retain your account data for as long as your account is active. If you delete your account, your personal data will be removed within 30 days, except where we are required to retain it for legal or financial compliance purposes.
6. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your account and associated data
- Opt out of non-essential communications
To exercise any of these rights, email us at team@marketeyeslive.com.
7. Cookies
We use minimal cookies necessary for authentication and session management. We do not use tracking cookies or third-party advertising cookies.
8. Children's Privacy
Market Eyes Live is not intended for users under the age of 18. We do not knowingly collect personal information from minors.
9. Changes to This Policy
We may update this Privacy Policy periodically. We will notify users of significant changes via email. Continued use of the Service after changes constitutes acceptance.
10. Contact
For privacy-related questions or requests, contact us at team@marketeyeslive.com.